Privacy Policy

This policy explains how EVAVO ("we", "us", "our") collects, uses, stores, and discloses personal information when you visit our website, contact us, request a quote, subscribe to updates, or use our services. It also explains your choices and rights.

We collect information in three main ways:

• Information you provide: name, email, company, role, phone number, enquiry type, message content, and any files or details you send to us.
• Information collected automatically: device and browser details, approximate location (city/region), IP address, pages viewed, referral source, and interactions with our site.
• Cookies and similar technologies: used to run core site features, improve performance, and measure marketing effectiveness. You can control cookies via your browser settings.

We use personal information for purposes that are reasonably necessary to run and improve EVAVO, including:

• Responding to enquiries and providing quotes.
• Delivering services and managing client projects.
• Improving site experience, performance, and content quality.
• Security, fraud prevention, and protecting our legal rights.
• Sending service updates or marketing communications (where permitted, and you can opt out anytime).

We operate in Australia and aim to handle personal information in line with the Australian Privacy Principles (APPs). When we work with clients or suppliers in other jurisdictions, we also apply reasonable safeguards and contractual controls where appropriate.

We do not sell or rent your personal information. We may share it with trusted third parties only where needed to operate and deliver services, such as:

• Hosting and infrastructure providers (e.g., website hosting, analytics).
• Email delivery and communication tools.
• Payment and invoicing providers (if/when applicable to your engagement).
• Professional advisors (e.g., legal/accounting) where necessary.
• Authorities or regulators where required by law, court order, or to prevent harm.

Where we use service providers, we aim to minimise the information shared and require reasonable protections by contract where practical.

Some of our service providers may store or process data outside Australia (for example in the United States or other regions). We take reasonable steps to ensure appropriate safeguards are in place, such as reputable providers, security controls, and contractual protections.

We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. This may include access controls, encryption in transit where supported, and least-privilege practices.

No method of transmission or storage is completely secure. If you believe your information has been compromised, please contact us immediately.

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely destroy it.

Depending on your circumstances, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Opt out of marketing communications (via unsubscribe links or by contacting us).
• Ask questions or raise concerns about how we handle your data.

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. The "Last updated" date above indicates when changes were made. Your continued use of our website after an update means you accept the updated policy.

If you have questions, requests, or concerns about this policy, contact us at contact@evavo.com.au.